Mariam Helmi

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Mariam Helmi

Head of English Customer Service Department

Mrs. Mariam is a seasoned customer service expert at Hamad Law Firm In Association With Youssry Saleh & Partners, with extensive experience in client management, legal operations, and strategic communication. She ensures smooth coordination between attorneys, clients, global partners, and governmental authorities, claims processing, and legal documentation.

She has been handling clients’ claims and liaising between the clients and lawyers, in Egypt as well as other countries of the world. Mrs. Mariam has led a team of experts and provided guidance on how to coordinate work with clients, employees and partners, filing tracking reports.

Her multilingual proficiency and strategic approach allow her to navigate complex legal environments, strengthening the firm’s global partnerships and enhancing client experiences.

Education: University of Alexandria, Faculty of Commerce (2008).

Languages: English, French, Arabic, German.

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